We’re committed to making our spaces, services and digital experiences accessible, with respectful support for patients, visitors, staff and learners.
Accessible Entrances
Parking garage entrances
Accessible entrances are available inside the parking garage on every level.
Main entrance
The main entrance and lobby are on P4, the upper level of the parking garage.
Leslie Street entrance
Use the designated drop-off and pick-up area on Leslie Street, with a ground-level entrance facing the street.
Request an accommodation
Please contact your clinical team before your appointment or placement to discuss your needs. Requests are reviewed individually.
Need support?
Patient Relations can help with accessibility questions and feedback.
Accessibility Services
& Support
Explore support for your visit.
Language Interpretation & Translation
Contact your clinical team before your appointment to discuss your needs. To learn more about our web translations, see Translations.
Accessible parking, washrooms & wheelchairs
Parking and drop-off: Covered parking and patient drop-off are available at P1, with rooftop parking and drop-off at P4. A designated drop-off and ride-share area is also located at the Leslie Street entrance.
Washrooms: Washrooms are marked on the building maps for Levels 0, 1, 3 and 5. Ask a Schroeder Ambassador in the lobby for help finding the nearest accessible washroom.
Wheelchairs and mobility assistance: If you need assistance, speak with a Schroeder Ambassador in the lobby. The building map identifies a Patient Transport location near Registration B on Level 3, beside the P4 entrance.
Wheel-Trans
Wheel-Trans is the TTC’s specialized accessible transit service for people with temporary or permanent disabilities. Visit the TTC website to learn about eligibility, how to apply and booking a trip.
Before travelling to Schroeder Ambulatory Centre, confirm your route and any transfer arrangements with your transit provider.Learn more about Wheel-Trans
Service Animals
Service animals are welcome at Schroeder Ambulatory Centre. Please keep your service animal under your care and control throughout your visit.
Contact your clinical team before your appointment if you’ll be bringing a service animal. If access to a treatment or procedure area is restricted, your team will discuss arrangements to support your care.
Clear Face Masks
Clear face masks can help patients who rely on lip-reading or facial expressions to communicate with their care team.
If this would support you during your visit, please contact your clinical team before your appointment. They can discuss availability and suitable options based on your care and infection prevention requirements.
Digital Accessibility & Virtual Care
We’re committed to making our website, patient information and digital services easier to access and use.
If you experience a barrier or need information in an alternative format, contact Patient Relations.
If you have a virtual appointment, let your clinical team know about any communication or accessibility needs in advance so they can discuss support and help you prepare.
Our commitment to accessibility
Schroeder Ambulatory Centre is committed to providing accessible services for all, and embeds accessibility into all aspects of our operations.
We adhere to AODA guidelines, which govern the accessible delivery of services in Ontario, ensuring that our physical space, website and service delivery is barrier-free and accessible to everyone.
In addition to providing necessary accommodations for staff and visitors, the Centre provides access to professional translation services in over 200 languages and dialects to support clear communication with patients, families, and staff.
Where people may have visual impairment, hearing loss, mobility issues or other challenges, we strive to provide personalized support that is timely, respectful and empowering.