We encourage patients and families to discuss any feedback or concerns directly with their care team or a Manager to see if they can be resolved before contacting Patient Relations. If more help is needed, Patient Relations is here to support you through your experience at SAC.
SAC aims to be an inclusive, accessible, and welcoming place for all. When completing this form, please consider sharing if you experienced any unfairness or barriers to seeking or receiving care (for example, discrimination based on race or disability).
Briefly tell us what you are writing to us about. You may want to include information about who was involved, what happened, and how this impacted you or the patient. If you would like a Patient Relations Advisor to contact you, you will be able to share more details at that time.
Please tell us if you’ve made any efforts to resolve this issue or if there have been any barriers to doing so.
All feedback submitted will be formally documented and used for quality improvement purposes at SAC.
To submit a compliment or complaint, please contact patientrelations@sacentre.ca.